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Tag: personalization

  • Americas Biggest Addiction

    This was written and publish first in February 2025, but was adapted here.

    Despite his recent controversy, Kanye West once said something in an interview that has stuck with me ever since: “Americans are addicted to convenience.”Ever since I heard that, this statement has proven itself to be true time and time again, especially among my generation.
    Convenience has become an expectation, and it goes hand in hand with instant gratification. Our phones have trained us to want things and get them immediately. TikTok is the biggest supplier of this, it is an endless scroll of content designed to keep us engaged.When we look beyond our screens, this “addiction” isn’t just digital- it’s everywhere. Fast food? You can have a full meal in under five minutes. Amazon? A package is probably sitting on your doorstep right now. Meal services like HelloFresh? They eliminate the need for meal planning, grocery shopping, and decision-making. Everything is designed to save time and effort.


    Does Convenience Make Us Lazy or More Efficient?
    Some people claim my generation is lazy. I don’t completely disagree, but is that really true? Or do we just hate wasting time? We avoid unnecessary meetings, use AI to automate tasks, and streamline workflows for maximum efficiency. Convenience doesn’t necessarily mean we aren’t working hard, it just means we prioritize working smarter.
    This past summer, I visited my friend Serena in Italy, and my addiction to convenience became even more obvious. It was almost a rude awakening. There wasn’t a Target on every corner. Getting around wasn’t as simple as calling an Uber. At first, it was difficult to adjust, everyday tasks required more effort than I was used to. But it made me wonder: Are we so accustomed to instant solutions that we struggle with anything less?

    This whole idea kind of ties in with this concept that I also think about often. Our generations desire for personalization. We don’t just want things fast, we want them to feel unique and ours.

    Using the same examples, this becomes even clearer. HelloFresh isn’t just about skipping the grocery store, it’s about receiving meals tailored to your preferences. You can choose meals based on what you like to eat, dietary restrictions, and how many people you’re feeding. AI tools learn your voice and habits. Amazon and other online stores don’t just deliver, they recommend products based on your interests. TikTok curates videos on the For You page to match your exact tastes.

    This is where something like Spotify Wrapped comes in. It’s a personal reflection of our tastes. And we love it. Why? Because it feels like it was made just for us.

    We crave customization in everything, buying things with our horoscopes on them, iPhones in color we want, necklaces with our birthstones.

    So what do you think? Does personalization make convenience more addictive? Have we become impatient, or are we just adapting to a world that moves faster?

    So maybe Kanye was onto something…are we addicted to convenience, or have we just evolved to expect it?

  • Insights from Pinterest Presents 2025

    I signed myself up for Pinterest Presents because, duh! It was the self-proclaimed “marketing event of the year.” Truthfully Pinterest Presents 2025 was basically a cinematic sales pitch, they actually dropped a lot of insights worth paying attention to.

    The main takeaway from this keynote was that Pinterest wants us to see it as a personalized discovery engine for users and a personalization-powered marketing software for brands.

    Pick Your Color

    As consumers, we love to personalize everything, make things unique to us. Whether it’s picking the color of your phone, changing your background, or customizing a sneaker, personalization is often the most exciting part of a purchase. In marketing, personalization is everything. Thanks to AI and data, it’s only getting more advanced. “As more consumers seek tailored online interactions, companies can turn to AI and generative AI to better scale their ability to personalize experiences.” (McKinsey, 2025)

    We’ve seen this for a while with cross-web tracking and personalized email campaigns. So what’s new? And why is Pinterest at the forefront?

    “Structured Wandering”

    What makes Pinterest so engaging is that it’s not just an app for 20 year olds like me to craft thor dreams on, it’s an experience. Unlike a traditional search engine where you know exactly what to type in, Pinterest thrives in that hazy space where you don’t yet know what you’re looking for. They even coined it: “structured wandering.”

    At the center of this experience is visual search. You don’t really know what you’re looking for until you see. Pinners “intuitively discover, refine, and shop” styles they hadn’t even thought to describe, turning inspiration into precise matches…which is great for businesses, because people follow through on purchases at a higher rate.

    Machine learning is tapped into every move. Every interaction fine-tunes the algorithm, much like other social platforms. Pinterest will suggest visually similar products from its catalog, refined by engagement data. The algorithm is curating personalized images that feel like your own. Pinterest almost anticipates intent, surfacing signals of what you might want before you even know to ask. It’s less transactional and more like a brainstorm partner pushing you to create.

    The Frictionless Effect

    This way of searching is engaging, interesting, and almost fun. In The Sirens Call, Chris Hayes describes the concept of frictionless experiences, where tech companies deliberately remove barriers to keep users perpetually engaged. That’s exactly what Pinterest has nailed. Just images, pulling you closer to inspiration without making you work too hard.

    And the numbers prove it: 39% of Gen Z now start their searches on Pinterest because of its visual-first nature (Pinterest Presents, 2025). “Seventy-one percent of consumers expected companies to deliver personalized interactions, and 76 percent got frustrated when it didn’t happen.” (McKinsey, 2025). It’s less about answering a question and more about sparking an idea.

    Why Marketers Should Care

    Pinterest was basically saying: if you’re not using Pinterest to market your business… why not? And honestly, they weren’t wrong. Their platform is pioneering personalization in a way that is especially popular with younger audiences like me.

    With a suite of martech and analytics tools, Pinterest is positioning itself as a marketing software. If you’re in CPG marketing, with all the emphasis on personalization, it would almost be stupid not to leverage it.

    Works Cited

    Bughin, Jacques, Eric Hazan, and Lars Fæste. Unlocking the Next Frontier of Personalized Marketing. McKinsey & Company, Apr. 2025, https://www.mckinsey.com/capabilities/growth-marketing-and-sales/our-insights/unlocking-the-next-frontier-of-personalized-marketing
    .

    Hayes, Chris. The Sirens Call: Frictionless Tech and the Future of Engagement. HarperCollins, 2023.

    Pinterest. Pinterest Presents 2025. Pinterest, 2025, https://business.pinterest.com/pinterest-presents